Privacy Policy

We collect information you provide when you create an account, place an order, contact support, subscribe to updates, request a return, or otherwise interact with Antiluxe.

This may include your name, email address, phone number, billing and shipping address, order details, payment status, account activity, uploaded return images, and messages you send to us.

We may also collect technical information such as device type, browser, IP address, pages visited, and website usage data to keep the site secure and improve the shopping experience.

We use your information to process orders, deliver products, manage accounts, provide customer support, handle returns and refunds, send service messages, prevent fraud, and improve our website and products.

If you subscribe to updates, we may use your email address to send product news, offers, and brand communications. You can opt out of marketing emails at any time.

Payments are processed through third-party payment providers. Antiluxe does not store full card numbers or sensitive payment credentials on its own servers.

Payment providers may process information according to their own privacy and security policies.

We share information only when needed to operate the business, such as with payment processors, delivery partners, technology providers, analytics tools, email or messaging providers, and support services.

We may also disclose information when required by law, to enforce our terms, protect our rights, investigate suspected fraud, or respond to lawful requests.

We do not sell your personal information.

We may use cookies and similar technologies to keep you signed in, remember cart or preference information, understand site performance, and improve the customer experience.

You can control cookies through your browser settings. Some site features may not work properly if cookies are disabled.

We use reasonable technical and organizational measures to protect customer information. However, no internet transmission or storage system can be guaranteed to be completely secure.

You are responsible for keeping your account credentials confidential and for contacting us promptly if you believe your account has been accessed without permission.

We keep personal information for as long as needed to provide services, complete transactions, comply with legal or tax obligations, resolve disputes, prevent fraud, and maintain business records.

When information is no longer required, we will delete, anonymize, or securely retain it as permitted by applicable law.

You may contact us to request access, correction, or deletion of your personal information, subject to legal, security, and operational requirements.

You may unsubscribe from marketing communications, but we may still send important service messages related to your account, orders, payments, returns, or security.

Our website is intended for customers who can lawfully make purchases. We do not knowingly collect personal information from children without appropriate consent.

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised last updated date.